Last Updated : 10-Nov-2025

This Refund & Cancellation Policy applies to all payments made through our website: https://silveroakashti.com.

By making a payment, you agree to the terms outlined below.

- All event registrations or activity fees paid through this website are processed securely our official payment gateway partner.
- Upon successful payment, you will receive: Email confirmation, SMS notification (if applicable), Payment receipt.

- You may request cancellation of a event registrations or activity fees under the following conditions:
- Cancellation must be requested through our official email or phone number. - Certain services/products may not be cancellable once confirmed. - Service-specific cancellation charges may apply depending on the nature of the booking.

- Refunds will be issued only in the following scenarios: Duplicate payment, Payment deducted but order/booking not created, Technical error resulting in failure, Service not delivered due to our fault.
Non-Refundable Cases - Refunds will not be provided if: Incorrect details were entered by the user, User changes their mind, Service/product has already been delivered or utilized.

- Once a refund is approved, processing time will be: 7–10 working days or Bank, UPI, or Card refunds.
- Refunds will be issued to the same payment method used in the original transaction..

- If you initiate a chargeback through your bank or card provider, we will:
- Review the claim.
- Submit transaction details.
- Respond as per payment gateway and banking guidelines.

- To request a refund, please email us at: silveroak1615@gmail.com
- Include the following details: Full Name, Transaction ID, Payment Date, Reason for Refund.
Incomplete information may delay processing.

For any refund or cancellation-related questions: